INDALO ELECTRONIC RECYCLERS’ PRIVACY POLICY

1.    INTRODUCTION

Indalo Electronic Recyclers recognises the importance of privacy and the protection of personal information provided to it and is committed to the safeguarding of such information.

This privacy policy explains how Indalo Electronic Recyclers collects and uses personal information. It contains information regarding the rights of natural and juristic persons to whom personal information relates (data subjects).

Indalo Electronic Recyclers reserves the right to amend this Privacy Policy or add provisions to it at any time by publishing an updated version on its website.

2.    COLLECTION OF INFORMATION

Indalo Electronic Recyclers collects personal information in various instances, including when:

• data subjects contact Indalo Electronic Recyclers or request information or services;
• Indalo Electronic Recyclers provides services to data subjects;
• persons request electronic waste collections for disposal at Indalo Electronic Recyclers;
• when persons use Indalo Electronic Recyclers websites or engage with Indalo  Electronic Recyclers through social media, Whats app, short message service , call, email or any other form of communication

Indalo Electronic Recyclers may collect the information directly from a data subject or from third parties

The interaction with Indalo Electronic Recyclers on the website will result in the collection of information regarding the person’s activities on the website. Similarly, when anyone engages with Indalo Electronic Recyclers via any one of Indalo Electronic Recyclers social media platforms. This information includes, but is not limited to, the person’s name, contact details, address (for collection purposes) and information regarding the collection of electronic or electrical waste they need assistance for.

In the course of engaging with clients on disposal requests, Indalo Electronic Recyclers will naturally be exposed to and collect personal information which includes the data subject’s name, contact details, collection address information as well as information regarding the electronic items for disposal that the company assists them with.

As part of its recruitment processes, Indalo Electronic Recyclers collects information from employment applicants. This information includes educational information as well as employment history. By enquiring regarding employment opportunities at Indalo Electronic Recyclers or applying for employment, applicants are deemed to provide their consent to Indalo Electronic Recyclers processing of their personal information for recruitment purposes, which may include screening as well as background and reference checks.

3.    BASIS AND PURPOSE FOR PROCESSING PERSONAL INFORMATION

Indalo Electronic Recyclers may process personal information:

• to provide services to clients;
• to comply with legal or regulatory obligations;
• if a data subject has provided their consent; or
• if the processing is allowed by law.

The purposes for which Indalo Electronic Recyclers processes personal information include, but are not limited to:

• marketing and promotion of Indalo Electronic Recyclers services;
• providing and improving services to clients;
• improving users’ experience when using Indalo Electronic Recyclers website;
• communicating with persons for Indalo Electronic Recyclers internal purposes;
• enabling Indalo Electronic Recyclers internal operations;
• exercising and assisting with disposal requests.

4.    DISCLOSURE OF PERSONAL INFORMATION

Indalo Electronic Recyclers may release personal information or disclose it to third parties in certain circumstances. These include, but are not limited to:

• if Indalo Electronic Recyclers is required or authorised to do so by law or a court order;
• in order for Indalo Electronic Recyclers to enforce its rights;
• in order for Indalo Electronic Recyclers to provide services to its clients.

The third parties to whom we disclose personal information include, but are not limited to:

• advocates and other parties involved in legal services;
• third party service providers to Indalo Electronic Recyclers or its clients;
• third parties who provide research services to Indalo Electronic Recyclers or its clients;
• Government authorities and registries, organs of state, regulators, courts, tribunals and law enforcement agencies.

5.    TRANSFER OF PERSONAL INFORMATION

Personal information collected by Indalo Electronic Recyclers may be transferred to persons in other countries. Those countries’ laws might not protect personal information in the same way or on the same level as the law in the data subject’s country. However, Indalo Electronic Recyclers will take reasonable steps to ensure that recipients in other countries have appropriate privacy measures in place.

6.    RETENTION OF PERSONAL INFORMATION

Indalo Electronic Recyclers retains personal information for as long as may be reasonably necessary in accordance with applicable law.

7.    COOKIES

Indalo Electronic Recyclers websites makes use of cookies. Cookies store information regarding website visitors. Cookies have various purposes, such as improving the visitor’s experience on the website and facilitating their use of the website.

A website visitor may disable or decline cookies. However, if the visitor does so, their user experience on the site may be diminished.

8.    DIRECT MARKETING

Indalo Electronic Recyclers may send marketing and promotional communications and material to persons. Recipients may opt out from receiving such communications by contacting Indalo Electronic Recyclers at the details provided below or by clicking on the opt-out link that will be contained in the relevant electronic communication.

9.    SECURITY

Indalo Electronic Recyclers takes all reasonable steps to protect and avoid unauthorised access to personal information. It has implemented various policies, procedures and software to safeguard personal information and routinely reviews its operations in order to ensure that personal information is adequately protected.

10.    DATA SUBJECT RIGHTS

The law might provide data subjects with rights to access, amend or delete personal information that is in the possession of Indalo Electronic Recyclers. However, Indalo Electronic Recyclers may, in certain instances, legally refuse or decline such requests. If applicable, a data subject may also have the right to object to Indalo Electronic Recyclers processing of their personal information or to file a complaint with a regulator. If a data subject wishes to exercise their rights, they can contact Indalo Electronic Recyclers at the details provided below. Indalo Electronic Recyclers may charge data subjects a fee for accessing, amending or deleting their personal information.

personal information as and when necessary.

11.    CONTACT DETAILS

In order to contact Indalo Electronic Recyclers for purposes relating to this privacy policy, please contact us using these contact details:
The Compliance Officer
Indalo Electronic Recyclers
1 Kestrel Road, Kyra Park B3 & B4, ShakShakashead, Ballito

Telephone: +27 83 560 2508

E-mail: compliance@Indaloewaste.co.za